Quality Engineer I

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Description/Job Summary

Meet customer expectations by assuring supplier quality, management/development of quality systems and resolution of non-conformances


•Assist with developing and implementing essential quality systems to ensure goals and objectives are met while focusing on continuous improvement and consistently demonstrating good business judgment
•Work closely with Product Management, Engineering, Distribution Centers (DC’s), Product Quality Engineers, and our China Quality Consultants to improve efficiencies in quality processes including design
•Ensure the execution of company quality, goals, process and/or business improvement efforts for quality including auditing/assessing supplier qualification, process validation, new product launch, surveillance and control, continuous improvement, Corrective Action/Preventative Action (CAPA) verification audits, warranty parts return analysis and assessing/approving Engineering Change Requests (ECRs) to meet Pride’s and the FDA’s quality system requirements
•Serve as the enterprise-wide assigned Quality Champion to facilitate, focus and drive continual quality improvement (CI Teams)
•Update management as to Process/Product and Supplier compliance to requirements, through weekly/monthly performance ratings, and report findings to management
•Work with Purchasing and Engineering to approve acceptable suppliers and/or recommend elimination of poor-quality performing suppliers
•Develop, diagnose, and implement quality programs, including tracking, analyzing, reporting and problem-solving using recognized tools such as DMAIC, PPAP, COPQ, FMEA, 8D, etc.
•Acquire and analyze data using appropriate quantitative statistical methods to facilitate process analysis and improvements
•Act as a liaison with internal/external customers to measure and improve performance, and reduce returns and customer complaints through effective corrective and preventative actions
•Work closely with internal/external customers to improve product quality and process controls while assisting them to identify permanent corrective actions to all non-conformities that occur in process or warranty
•Continue to work with internal/external customers to improve in-process yields, supporting them with their internal suppliers, and quality improvements
•Closely monitor all new product launches ensuring all quality disciplines/procedures are in place, while meeting corporate quality objectives and promoting corporate wide quality culture
•Provide daily, weekly, and monthly quality summary reports as necessary
•Review Returned Product Evaluations
•Conduct Device Audits
•Conduct annual audits of internal/external facilities and suppliers
•Ensure all safety and security rules are strictly observed and any accidents, incidents or injuries are promptly reported to management
•Attend the Annual C-TPAT Security Training
•Work effectively with all Pride departments to exceed internal and external expectations
•Pride retains the discretion to modify duties and/or assign other duties as necessary

Required Skills

•Must be a team player, professional, detail-oriented, and honest
•Must be a change agent and champion for continuous quality improvement

Must have the ability to:
•Multi-task, problem-solve, and prioritize in a fast-paced working environment
•Plan, develop, and execute tactical and strategic quality initiatives
•Foster cross-functional relationships that promote cooperation and consensus decision making
•Raise the bar to higher performance objectives
•Carry out duties with the utmost integrity
•Travel up to 10% of the time internationally as business needs dictate

Must have:
•Relentless drive to achieve advancement and continuous improvement
•Basic working knowledge of Microsoft Office Word and Excel
•Excellent presentation, verbal and written communication skills
•Strong leadership, development, and coaching skills
•Strong organizational skills to schedule tasks and develop realistic action plans while being sensitive to time constraints and resource availability
•Basic statistic process, root cause, and failure analysis skills
•Basic working knowledge of Six Sigma concepts

Required Experience

•No experience required

Preferred Experience

•At least 1 year of experience in international manufacturing preferred
•At least 1 year of experience in quality management systems including ISO13485 or equivalent preferred
•Current or previous successful employment experience with Pride Mobility Products Corporation preferred

Required Education

•Bachelor’s Degree in Engineering or a related field

Preferred Education

•Bachelor’s Degree in Electrical Engineering preferred
•American Society for Quality (ASQ) Certification preferred
•Six Sigma Green or Black Belt preferred


•This job description is not intended to be all-inclusive
•This is a Safety Sensitive position
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We are an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.