Clinical Education Manager

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Description/Job Summary

Lead the development and implementation of clinical and educational activities for an assigned geographical territory


•Provide guidance to the Pride and Quantum Sales teams to grow business

•Develop and maintain strong presentation skills on all Pride and Quantum-related product lines

•Educate and support the Sales teams by implementing tools to penetrate non-traditional referral sources

•Support the Pride and Quantum Regional Managers by assessing how Inside and Outside Sales compare against the competition

•Work with the Director, Clinical Education to develop an annual plan for all educational opportunities and develop course materials for target facilities within the territory
•Work with the Clinical Development Task team to develop and implement presentations and materials for the annual activities
•Participate in writing opportunities within industry publications and trade journals representing Pride and Quantum

•Support the Pride and Quantum Leadership teams by providing education, training and guidance to increase the effectiveness of the Sales team in each region’s top facilities and referral sources

•Provide education, training and guidance of field and inside sales staff to attain the next level of knowledge in all product categories

•Work with Pride and Quantum Regional Managers to assist with developing product, process and clinical training programs for the Field and Corporate Sales/Service teams, as well providers and facilities throughout the territory

•Participate in the development of all training videos for continuing education in the field
•Work closely with Director, Clinical Education and Pride and Quantum Leadership teams on areas in need of improvement regarding territory development

•Ensure all safety and security rules are strictly observed and any accidents, incidents or injuries are promptly reported to management

•Attend the Annual C-TPAT Security Training

•Assign, train, and develop consultants based on experience and departmental goals
•Develop goals and objectives, and measure outcomes to ensure goals are met

•Focus on continuous improvement, and consistently demonstrate good business judgment

•Develop a "Strong 2nd" for your area of responsibility

•Work effectively with all Pride departments to exceed internal and external expectations

•Pride retains the discretion to modify duties and/or assign other duties as necessary

Required Skills

•Must be a team player, professional, detail-oriented, and honest

Must have the ability to:
•Multi-task, problem-solve, and prioritize in a fast-paced working environment

•Guide, direct, and motivate staff
•Travel 2 weeks a month along with spending 2-3 days at Corporate Facility every 8-10 weeks

•Lift/Push/Pull up to 50 lbs

Must have:

•Relentless drive to achieve advancement and continuous improvement
•Intermediate working knowledge of Microsoft Office Word, Excel, and PowerPoint
•Excellent web navigation skills
•Excellent presentation, verbal and written communication skills

Preferred Skills

•Knowledge of third-party payor and self-funding procedures preferred

•Extensive product knowledge, particularly as it relates to order configuration preferred
•Familiarity with complex rehab patients as well as conditions and required fittings knowledge preferred

Required Experience

•At least 4 years of direct, in-person experience in the field of Seating and Wheeled Mobility

Preferred Experience

  • Current or previous successful employment experience with Pride Mobility Products Corporation

Required Education

•High School Diploma or GED

•ATP and SMS Certification or eligible to sit for the SMS exam within 1 year of starting the Clinical Education Manager role

Preferred Education

•Bachelor’s Degree in a Healthcare related field preferred

•Clinical training preferred


•This job description is not intended to be all-inclusive

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We are an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.